Introduction to COO Chris Neary - CODE/+/TRUST

An introduction to Chris Neary

Chris Neary appears in this archived Code and Trust company video, where he is introduced as Chief Operating Officer. Below the video, use the checklist to clarify project contacts, decisions, and delivery responsibilities.

The following is an editorial companion to the archived video, not a transcript.

What to clarify about project operations

Operations connects people, decisions, and delivery. From a client perspective, that means knowing who owns a question, how priorities are agreed, and what happens when circumstances change. These details are worth discussing early, especially when a project depends on several teams or existing business systems.

• Identify your main point of contact and the people responsible for product decisions and technical access.
• Ask how progress, blockers, and upcoming decisions will be communicated between meetings.
• Clarify how a change to scope or priorities will be evaluated, documented, and approved.

Prepare by naming the people who will use the product and those who will support it after launch. A simple list of responsibilities can reveal missing stakeholders before they become a delivery problem. For a related discussion, see the development process video.

Contact Code and Trust to discuss your project.